Terms of service

At Mokastudio, your privacy is just as important to us as your perfect cup of coffee. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or shop with us. Our commitment is to be transparent, respectful, and responsible with your data.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, shipping and billing address.

Payment Information: We use secure third-party payment gateways and do not store your credit or debit card details.

Technical & Usage Data: IP address, browser type, device information, cookie data, pages visited, and time spent on the site.

2. How We Use Your Information

We use your information to:

Process and fulfill your orders.
Improve and personalize your shopping experience.
Share updates, offers, and relevant communication (only if you opt in).
Prevent fraud and ensure site security.
Meet legal and regulatory requirements.

3. Cookies & Tracking

Mokastudio uses cookies to improve site performance and remember your preferences.

Most cookies are session-based and expire once you close your browser.

You can manage or disable cookies through your browser settings. However, some features may not function properly if cookies are disabled.

4. Sharing Your Information

We do not sell your personal data.
We may share limited information with: Trusted delivery partners to ensure timely and accurate order fulfillment.
Legal authorities, if required by law or to protect our rights.
Third parties, in the event of a business merger, acquisition, or restructuring.
All third-party partners are expected to follow strict data protection guidelines.

5. Data Storage & Security

Your data is securely stored on Shopify’s servers, protected by firewalls and encryption.
We implement industry-standard safeguards to protect your information from unauthorized access, misuse, or loss.
While we take every reasonable precaution, no online platform is completely secure. Please share your information responsibly.

6. Your Rights & Choices

You have the right to:

Access or update your personal information.
Unsubscribe from marketing communications at any time.
Withdraw consent by contacting us at support@mokastudio.in.

Please note: Some information may be retained to meet legal or operational obligations.

7. Third-Party Services

Certain third-party services, such as payment gateways and shipping providers, may collect and use your data as part of their role in fulfilling your order.

We recommend reviewing their respective privacy policies. Mokastudio is not responsible for how these third parties manage your information.

8. Age of Consent

By using our website, you confirm that:

You are at least the age of majority in your state or region, or
You have parental or guardian consent if you are a minor.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our services or legal requirements.
We encourage you to review this page occasionally.
Continued use of our website implies your acceptance of any updated terms.